Reference

Terms That Govern Your da66 Account

These terms set out what you agree to when you open and use a da66 account, including how deposits via bKash, Nagad and Rocket are handled, what we expect from you, and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket coveredJurisdiction-dependent accessDispute process includedUpdated terms notified

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HOW WE OPERATE

How da66 Handles Accounts and Disputes

Our approach to account management is built around keeping your wallet and identity secure. Every account action — from deposit to withdrawal — is logged, and your bKash, Nagad or Rocket wallet must stay consistent with your registered details throughout. If something looks off, we pause the account and contact you before taking further steps.

Wallet Verification

Your withdrawal wallet must match the one used for deposits. We check this every time a payout is requested, so funds only ever go back to your own bKash, Nagad or Rocket account.

Account Security

Login access uses a one-time PIN sent to your registered mobile number. We never ask for your wallet PIN or full password through chat, email or any other channel.

Dispute Process

If you disagree with a transaction or account decision, raise it through live chat or email with your account reference. We aim to acknowledge disputes and begin review promptly.

Terms Change Notice

When we update these terms, we send a notice to the contact details on your account before the changes go live. Continued use after notice means you accept the updated terms.

CONTACT CHANNELS

Reach Us About Your Terms Query

Team online

Live Chat

Open the chat widget from any page on da66. Our support team can clarify specific clauses, account status questions or wallet verification steps directly.

Email Support

Send a detailed query to our support address listed in your account dashboard. Include your account reference so we can locate your record and respond accurately.

Account Help Centre

The Help section inside your da66 account has answers to common terms questions — covering wallet rules, account suspension reasons and how disputes are raised.

What These Terms Actually Cover

da66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on da66, you are agreeing to these terms in full. You must be of eligible age under your local law and reside in a region where accessing this platform is lawful. We do not accept accounts opened in circumvention of local

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restrictions. Each account is personal — you cannot transfer it, share login credentials, or operate more than one account under the same identity. Deposits made through bKash, Nagad or Rocket are processed according to each wallet's own transfer rules. Once a deposit reaches your da66 wallet,
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it is subject to our account terms. Withdrawal requests go through a verification step where we confirm the wallet used matches the one on your account — this protects your funds and keeps the account in your name only. We reserve the right to suspend or
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close any account that violates these terms, including accounts involved in fraudulent activity, chargebacks or misuse of promotional credit. If your account is closed, any confirmed balance will be returned to your verified bKash, Nagad or Rocket wallet after review. These terms may be updated; we
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will notify you through the contact channel on your account before changes take effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

If something in the terms is unclear, these answers cover what most accounts ask about. For anything not listed here, reach out through live chat or the Help section in your account.

These terms apply to anyone who opens or uses a da66 account. Access is subject to your local law and whether your region is eligible — using the platform means you have confirmed both.

Yes. Deposits and withdrawals both support bKash, Nagad and Rocket. The wallet you withdraw to must match the one you deposited from, as set out in the account verification terms.

We will contact you through the channel on your account to explain the reason. Any confirmed wallet balance is held securely and returned to your verified wallet once the review is complete.

No. Each person may hold only one account. Duplicate accounts are a terms violation and may result in closure of all related accounts, with balances reviewed before any return.

Contact us via live chat or email with your account reference and the transaction detail in question. We log every dispute and will respond with a status update after our initial review.

We send a notice to the mobile number or email on your account before any update takes effect. We aim to give reasonable notice so you can review the changes before they apply.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your da66 Account

How da66 Handles Accounts and Disputes

Reach Us About Your Terms Query

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Who do these terms apply to?

02 Can I use bKash, Nagad or Rocket for both deposits and withdrawals?

03 What happens if my account is suspended?

04 Can I hold more than one account on da66?

05 How do I raise a dispute about a transaction?

06 How will I know if the terms change?

Terms & Conditions

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